Route 38 · Data & Privacy
Last updated: February 2026
This policy explains what personal information Route 38 collects, why, and what you can do about it. We've tried to write it in plain English.
Operated by Route 38 LLC (Maryland). Questions: privacy@route38.co.il
Contents
Jump straight to what you need. Every section is written to be read.
Route 38 LLC is a Maryland limited liability company. In this policy we call ourselves "Route 38", "we", or "us".
Registered address: 2833 Smith Ave STE 308. Baltimore MD 21209. You can reach our privacy team any time at privacy@route38.co.il.
Route 38 Professional Services Ltd, our affiliated Israeli company, acts as the legal employer in Israel when we provide Employer-of-Record (EOR) services. Both Route 38 LLC and Route 38 Ltd are covered by this policy — wherever your data sits, the same commitments apply.
We only collect what we genuinely need to answer your questions, run payroll, and pay out referral rewards. Here's the breakdown.
The basics you choose to give us so we can respond to your enquiry or quote.
Identity documents, date of birth, national ID or passport, address, bank details, salary and tax info, dependants, and pension or benefits elections.
Name and contact of the person referred and the referrer, plus tax information such as a W-9 where we need it to issue a reward.
IP address, browser and device details, pages you viewed, the site that referred you, and your city or country-level location.
Government ID or bank details submitted through a web form; health information; race, religion, politics, sexual orientation, or union membership. If you send them anyway, we'll delete them.
Every use of your data maps to a specific, lawful reason. Here's what we do, and why we're allowed to.
| What we use it for | Why we're allowed to |
|---|---|
| Responding to your enquiry or quote | Your request; our legitimate interest |
| Providing EOR & payroll services | Performing our contract |
| Israeli employment, tax & social insurance | Legal obligation |
| Running the referral program & rewards | Your request; our legitimate interest |
| Verifying a referral | Preventing fraud |
| Improving the website | Your consent (cookies); legitimate interest |
| Marketing emails | Your consent — withdrawable anytime |
| Preventing fraud & abuse | Legitimate interest; legal obligation |
We do not sell your personal information. No cross-context behavioural or targeted advertising. No profiling with legal effects.
Route 38 operates between the United States and Israel, so your information may move between the two.
Israel is recognised by the European Commission as providing an adequate level of data protection. Where no adequacy decision applies, we rely on Standard Contractual Clauses or another lawful transfer mechanism.
We keep information only as long as we need it — then we let it go.
| Enquiries that don't go anywhere | [24 months] from last contact |
| Client & employment records | Engagement + Israeli tax/employment retention, generally [7 years] |
| Referral records | [24 months] after program closes, longer if tax requires |
| Marketing preferences | Until withdrawn, plus a record of withdrawal |
Under the Protection of Privacy Law 5741-1981, you may complain to the Privacy Protection Authority.
Under the Online Data Privacy Act, you have a right to a portable copy and a right to appeal our decision.
We honour the same rights regardless of the state you live in.
You have data portability rights and can complain to your local supervisory authority.
Email us at privacy@route38.co.il. We respond within 45 days, at no charge. We may need to verify your identity, and an authorised agent may act for you with written permission.
Email privacy@route38.co.ilWe protect your information with access controls, encryption in transit, vetted providers, and limited internal access. No system is perfectly secure, so if a breach occurs we'll notify you where the law requires it.
Our services are for adults. We don't knowingly collect information from anyone under 18, and we'll delete it on notice. We do not sell the data of, or serve targeted ads to, under-18s (as required by Maryland law).
Naming a referrer means we'll contact them to confirm the referral and arrange the reward. If you're named as a referral, we'll tell you and you can opt out. Please only refer people who would genuinely want to hear from us.
When this policy changes, we update the date at the top. If a change materially affects you, we'll tell you directly rather than leaving you to find it.
Questions or complaints?
Email privacy@route38.co.il, or write to us at our address above.
You're entitled to complain to the Israeli Privacy Protection Authority, your state Attorney General, or your local data protection authority — but we'd genuinely appreciate the chance to fix it first.
Email privacy@route38.co.il